Privacy Policy

This Privacy Policy explains how the mobile application provided by Galaxy VPN (the 'App', 'this Service', or 'we') handles personal information. We aim to process only what is necessary to provide the service, maintain security, and communicate clearly about privacy.

When you download and launch this App, we may collect operational data required to provide the service, including your Internet Protocol (IP) address, device operating system version, in-app paths, connection status, and session duration. To recommend better routes and improve connection quality, we may process approximate location information. This data is used for: 1. Route recommendation based on Galaxy VPN's node distribution; 2. Performance optimization through anonymized aggregate trends; 3. Service communication such as account notices, security alerts, or important updates sent to your registered email or username.

We only transmit aggregated or anonymized data to necessary service providers, such as crash analysis, app distribution, and basic analytics providers. Except where required by legal process, regulatory obligation, user safety, fraud investigation, or contracted service providers under confidentiality obligations, we do not disclose personal information to third parties. To stop new data collection, uninstall the App through your device's standard process.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we have deployed multiple layers of physical and electronic defense systems to safeguard your information security in all aspects.

This Privacy Policy may be updated from time to time according to regulatory requirements or business adjustments. You are advised to check this page regularly. Your continued use after changes are published will be deemed as acceptance of the revised terms. This policy officially takes effect and is implemented as of October 4, 2025. If you have any questions or suggestions for improvement regarding our privacy processing procedures, you are welcome to communicate with the Galaxy VPN team at any time via email ([email protected]).